Resident Hall Handbook
PROCEDURES & SERVICES
PROCEDURES & SERVICES
Students leaving the residence halls can update their mailing address by logging into Access Stout, clicking on ‘Self Service’, then on ‘Student Center’ to have their mail forwarded to a differ ent address. Mailings that are not University business must be processed through regular mail services with paid postage. For routine maintenance, log on to the Housing Gateway and click on ‘Maintenance Request’. Emergency maintenance items should be reported to the front desk or an RA. Students may request maintenance for problems in their room or in public areas. If you submit a main tenance request, be sure to have the area that needs attention cleared and ready for staff to complete maintenance. A request for mainte nance indicates permission for a maintenance staff member to enter a student’s room, however, Housing staff will always knock before entering. MAINTENANCE REQUESTS
University Housing will notify authorities when residence hall students have been deemed missing. Those notified include University Police for all individuals, and either the parent/guardian for residents under the age of 18, OR the emer gency contact of students who are over the age of 18. Emergency contact information will be obtained from the information residents provide to the university. SERVICE & EMOTIONAL SUPPORT ANIMALS With appropriate approvals, service and emo tional support animals are permitted in University Housing. Students wishing to have an animal on-campus should contact Disability Services to obtain the necessary paperwork to begin the animal request process. SOLICITATION Door-to-door solicitation is not permitted in the residence halls. Solicitation is defined as selling, peddling, distributing, and/or collect ing materials or information, free or otherwise. Organizations may request permission to set up a table in the main lobby of the residence halls. Requests should be directed to the Residence Life Coordinator of the hall. Organizations must be recognized by University Housing or the Stout Student Association (SSA). DISABILITY SERVICES
Each residence hall has a laundry room equipped with washers and dryers that must be paid for by a student’s Stout Blue Card. Students must provide their own detergent, dryer sheets, etc. Washers and dryers cost $1.00 for each cycle. Do not leave your laundry unattended as the University assumes no responsibility for lost or stolen items. Please be respectful of others’ laun dry and allow residents a reasonable amount of time to retrieve their items after their load is done.
Note: Washers are front-loading. We recommend using “HE” (high efficiency) detergent in campus washers.
MAIL AND PACKAGES
All students will receive packages to their res idence hall front desk. Mail for residents living on Main Campus is distributed at the Price Commons while North Campus residents receive their mail at their residence hall front desk. Students will be sent an email from the univer sity when their package is ready to be picked up. Carrier delivery emails indicate the university has received your package but it is not yet at your front desk. Student will need to present their Stout Blue Card to receive their packages. Mass mailings are limited to essential information from the University. Mass campus mailings will be processed for a fee—contact University Housing at 715-232-1121 or firstname.lastname@example.org for more information.
SUBMIT WORK ORDER
MISSING STUDENTS If you believe that a student is missing, contact the police directly or submit a ‘Missing Student Notification’ form by navigating to ‘Policies and Procedures’ and clicking on ‘Safety’ on the University Housing website. Students complet ing this form should submit it to their Resident Advisor or Residence Life Coordinator who will then contact University Police and the Dean of Students Office.
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