Resident Hall Handbook

Food may be stored in the refrigerator, but the University assumes no liability for spoilage and theft. Periodically, the refrigerators are cleaned with notice; any unclaimed food and containers will be disposed of. Lounge spaces are also located through each hall, on floors, and in basements for studying and socializing. Furniture may not be removed from lounge spaces. Be respectful of others when using the space. LAUNDRY Each residence hall has a laundry room equipped with washers and dryers that is available for use by residence hall students. All laundry services are included within the room fees and therefore residents will not pay per load. Residents must provide their own detergent, dryer sheets, etc. Do not leave your laundry unattended as the University does not assume responsibility for lost or stolen items. Please be respectful of others’ laundry and allow residents a reasonable amount of time to retrieve their items after a load is complete. MAIL AND PACKAGES While classes are in session, students will receive packages to their residence hall front desk. Oversized packages may be picked up at the Housing Office in 170 Price Commons. Mail for residents living on Main Campus is distributed at the Price Commons while North Campus residents receive their mail at their residence hall front desk. Students will be sent an email from the university when their package is ready to be picked up. Carrier delivery emails indicate the university has received your package but it is not yet at your front desk. Students will need to present their Stout Blue Card to receive their packages. Mass mailings are limited to essential information from the University. All other mailings that are not

University business must be processed through regular mail services with paid postage. Students leaving the residence halls can update their mailing address by logging into Access Stout, clicking on ‘Self Service’, then on ‘Student Center’ to have their mail forwarded to a different address. MAINTENANCE REQUESTS For routine maintenance, log on to the Housing Gateway and click on ‘Maintenance Request’. You may also submit a work order directly to Facilities Management. Emergency maintenance items should be reported to the front desk or an RA. Students may request maintenance for problems in their room or in public areas. If you submit a maintenance request, be sure to have the area that needs attention cleared and ready for staff to complete maintenance. A request for maintenance indicates permission for a maintenance staff member to enter a student’s room. However, Housing staff will always knock before entering. MISSING STUDENTS If you believe that a student has been missing for more than 24 hours, submit a Missing Student Incident Report. You may also inform your RA or RLC or call 911 in an emergency. Anyone can complete this form any time they believe a student has been missing for an unusual amount of time. Any time anyone believes that a student is a threat to themselves or others, they should contact University Police immediately. This form will route to University Housing, the Dean of Students, and University Police. University Housing will work with the proper authorities (including local law enforcement) when residence hall students have been deemed missing for more than 24 hours. If the student is under the age of 18, we will contact the parent/ guardian(s) on file in the Housing Gateway. If the student is 18 years of age or older, we will either contact the “Missing Person Contact” (if it was optionally provided in the

Residence Hall Handbook – Page 12