University Dining Employee Handbook - 2020

APPEALS PROCEDURE When an on-the-job problem arises, each employee will have a means of voicing their concerns and will be given a response.

All appeals/grievances must be filed within (5) five working days of the incident.

All appeals should be in writing and dated each time presented.

If an employee feels they are being treated unfairly, or have questions on policies and rules,the employee may submit an appeal to a full time manager. The full time manager has 3 business days to respond. If this response/action is not satisfactory, the appeal may be submitted to the Director of Dining, who has 5 business days to respond. For further appeals, the Director of Dining will meet with an appeals board to handle the appeal. Definitions of Appeals Board Two non-management student employee representatives and two management, student or full-time, representatives meeting with the Director of Dining who chairs the group. Appeals

FOOD SERVICE JOB TRAINING

CASH-HANDLING PROCEDURES Failure to be responsible in cashiering procedures or any excessive overage or shortage will warrant follow-up action that may include further training, rescheduling, or in some cases disciplinary action.

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